Position Overview: Silver Creek Materials is seeking a Customer Service Representative with a can-do spirit and a servant's heart to assist customers with their landscaping, recycling, mining and aggregate needs.
Position Key Responsibilities:
Prompt customer service and response to customer or management needs.
Maintain a positive and professional attitude while interacting with customers and team members.
Cash and credit card handling.
Direct customers in a detailed, clear, and courteous manner.
Learn product placement and recycling areas to clearly direct customers.
Place orders for delivery.
Minimize errors through proper communication with customers and other departments.
Communicating clearly with loaders, dispatchers, and supervisors over multiple forms of communication. (radios, email, phone, instant messaging).
Recommend the correct material for the customers project needs.
Ensure a safe environment for customers and team members.
Obtain detailed information from the customer for proper billing and delivery instructions.
Bilingual in English and Spanish is a plus but not required.
Required Skills / Qualifications:
Ability to multitask and thrive in a fast-paced environment.
Self-motivating with a strong work ethic to exceed company and personal goals.
Willing to work outdoors in all weather conditions as needed.
Experience using a Point of Sales System in a retail environment preferred.
Ability to stand for extended periods of time
May be required to walk on uneven surfaces and inspect loads in dump trucks
Valid Driver’s License preferred.
Must comply with background check and Drug-free Workplace Policy
Ability to perform limited physical tasks, including lifting up to 25lbs.
About Silver Creek Materials
Silver Creek Materials is a mining and composting operation in West Fort Worth, Texas. We are very proud to serve Fort Worth, and the surrounding areas. Discover the competitive prices, fast, professional services, and high-quality products that have made us a recycling, compost, mining, and organic products industry leader.